Terms and Conditions :

Please read the following terms and conditions carefully before registering, accessing, browsing, downloading or using the Site (defined below) :-
By accessing or using the Site or by using the Service (defined below), you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. If at any time you do not agree to these terms and conditions or do not wish to be bound by these terms and conditions, you may not access or use the site and immediately terminate your use of the services.
Your Agreement to these Terms and Conditions for availing Service The Terms and Conditions (as may be amended from time to time, the “Agreement”) is a legal contract between you being, an individual customer, user, or beneficiary of this service of at least 18 years of age, and ReliableSoft Technologies Private Limited (ReliableSoft).
All services are rendered by ReliableSoft through its platform under the brand name ‘Pay TV Self Care Portal’.
Hence all the rights, benefits, liabilities & obligations under the following terms & conditions shall accrue to the benefit of ReliableSoft. (together with its subsidiaries and other affiliates, “us”, “We” or “Pay TV Self Care Portal”).
Service can be used by you subject to your adherence with the terms and conditions set forth below including relevant policies.
Pay TV Self Care Portal reserves the right, at its sole discretion, to revise, add, or delete portions of these terms and conditions any time without further notice.
You shall re-visit the “Terms & Conditions” link from time to time to stay abreast of any changes that the “Site” may introduce.

Eligibility :

The services are not available to persons under the age of 18 or to anyone previously suspended or removed from the services by Pay TV Self Care Portal. By accepting these Terms & Conditions or by otherwise using the Services or the Site, You represent that You are at least 18 years of age and have not been previously suspended or removed from the Services. You represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.

Communication Policy :

By accepting the terms and conditions the customer accepts that Pay TV Self Care Portal may send the alerts to the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer. The customer acknowledges that the alerts will be received only if the mobile phone is in ‘On’ mode to receive the SMS. If the mobile phone is in ‘Off’ mode then the customer may not get / get after delay any alerts sent during such period.
Pay TV Self Care Portal will make best efforts to provide the service and it shall be deemed that the customer shall have received the information sent from Pay TV Self Care Portal as an alert on the mobile phone number registered with us and Pay TV Self Care Portal shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert.
The customer cannot hold Pay TV Self Care Portal liable for non-availability of the service in any manner whatsoever.
The customer acknowledges that the SMS service provided by Pay TV Self Care Portal is an additional facility provided for the customer’s convenience and that it may be susceptible to error, omission and/ or inaccuracy. In the event the customer observes any error in the information provided in the alert, Pay TV Self Care Portal shall be immediately informed about the same by the customer and Pay TV Self Care Portal will make best possible efforts to rectify the error as early as possible.
The customer shall not hold Pay TV Self Care Portal liable for any loss, damages, claim, expense including legal cost that may be incurred/ suffered by the customer on account of the SMS facility.
The customer acknowledges that the clarity, readability, accuracy, and promptness of providing the service depend on many factors including the infrastructure, connectivity of the service provider.
Pay TV Self Care Portal shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever.
The customer agrees to indemnify and hold harmless Pay TV Self Care Portal and the SMS service provider including its officials from any damages, claims, demands, proceedings, loss, cost, charges and expenses whatsoever including legal charges and attorney fees which Pay TV Self Care Portal and the SMS service provider may at any time incur, sustain, suffer or be put to as a consequence of or arising out of (i) misuse, improper or fraudulent information provided by the customer, (ii) the customer providing incorrect number or providing a number that belongs to that of an unrelated third party.
Customer also agrees to receive information regarding what Pay TV Self Care Portal perceives to be of their interest based on usage history via SMS, email & phone call. This includes offers, discounts and general information. In case the customer does not want such information, they have to explicitly ask to be excluded. By accepting the terms and conditions the customer acknowledges and agrees that Pay TV Self Care Portal may call the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer, for the purpose of collecting feedback from the customer regarding services of the operator.